Tact and Diplomacy: A Lost Art in Leadership?

“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”      Maya Angelou

 I see a big lack of politeness and respect in some of our leaders today and online. It concerns me.  Having manners is not a sign of weakness.  Being abrupt, rude or confrontational is not a sign of strength.  It’s actually the opposite. 

Every athlete and musician knows that being good at what they do, being a strong player, takes discipline.  Anyone can be rude.  Two year olds can yell, pull hair, snatch away things they want for themselves, and bite people.  It takes no strength.  Having the discipline to be polite, tolerant, and respectful – that takes strength.

It’s worth it.  Dorothy Law Nolte, Ph.D., wrote a fascinating poem called “Children Learn What They Live”.  You may have read it – many Mums in the 70’s had a copy of it kicking around, for guidance.  If you can’t remember it, seek it out.  It’s worth a read.

Yes, Dr. Nolte wrote that children learn what they live.  I think it goes the other way as well.  Our children will live what they learn.  Let’s set an example by committing to polite, respectful ways of communicating, in leadership positions and online, so that our children grow into well respected, admired, and appreciated adults.

Tact and Diplomacy: A Lost Art in Leadership?
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